Return and Refund Policy

A Return and Refund policy / Refund Eligibility

• contact us within 3 days of delivery at @herlippop@gmail.com 
• Include your order number, a clear photo of the item(s), and a brief description of the issue 
• We will send a replacement or offer store credit based on the situation 

              Refund Eligibility 

•  Your order never arrived 
• You received the wrong item
• The item arrived damaged (with proof) 

         Refunds are not available for 

1. Used or opened products 
2. Change of mind 
3. sale items or discounted 

          Processing Time 

         Please allow 3-5 business days for us to review your request and respond. If approved, refunds will be processed to your original payment method within 5-10 business days, depending on your bank. 

💌 Questions? 

We‘re a small business and want every customer to feel confident, beautiful, and cared for. If you ever have questions or concern, don‘t hesitate to reach out! 

📧Email: [herlippop@gmail.com] or [herlippop@herlippop.com] 

📲 Instagram : [@herlippop] 

Thank you for supporting HerLipPop— where your gloss is always poppin‘ 💋✨